Last Updated: July 8, 2026
ReptiBuddy ("ReptiBuddy", "we", "us", or "our") operates the ReptiBuddy website, application, reptile care guides, discovery quiz, enclosure planning tools, and related services (collectively, the "Service"). This Privacy Policy applies to information we collect when you access or use the Service, contact us, create an account if account features are available, or interact with features we offer now or in the future.
Information You Provide
We collect information you provide directly to us, such as your email address, username or display name, password credentials, account preferences, messages you send to us, and any saved reptiles, quiz results, enclosure selections, or similar profile information you choose to use when those features are available.
Account and Authentication Information
If account features are enabled, we and our authentication provider may process information needed to create, secure, and maintain your account, including email address, username, password hash or authentication credentials, session tokens, IP address, user agent, account role, account creation date, and account activity metadata.
Analytics Data
We use PostHog to understand how the Service is used, improve features, measure performance, and manage feature flags. Analytics information may include:
- Pages visited
- Clicks, navigation events, and feature usage
- Approximate location derived from IP address
- Device, browser, operating system, and referral information
- Session identifiers, timestamps, and similar technical data
Analytics data may be associated with a device or account identifier where permitted by our configuration and applicable law. We do not intentionally collect sensitive personal information through analytics tools.
Advertising
We may use Google AdSense or similar advertising services. When ads are enabled, Google and other advertising partners may use cookies, device identifiers, IP address, page URL, and similar technologies to serve, measure, prevent fraud, and personalize ads based on visits to ReptiBuddy and other websites.
Automatically Collected Technical Information
Like most websites, we and our service providers may automatically collect technical information such as IP address, browser type, device information, pages viewed, referring URLs, timestamps, logs, and interactions with the Service.
We use cookies, local storage, and similar technologies for the following purposes:
- To keep you signed in when account features are available
- To provide security, fraud prevention, and session management
- To remember your preferences and settings
- To operate analytics, feature flags, and performance measurement
- To support advertising, ad measurement, and ad personalization when enabled
You can control cookies through your browser settings. Blocking cookies may affect parts of the Service. You may manage Google ad personalization through Google's ad settings or other industry opt-out tools where available.
We use information we collect to:
- Provide, operate, maintain, and improve the Service
- Create, authenticate, secure, and support accounts if accounts are available
- Save preferences, quiz results, reptiles, enclosures, or similar user choices
- Analyze usage, troubleshoot issues, and develop new features
- Display, measure, and personalize advertising when ads are enabled
- Respond to messages, support requests, and legal requests
- Protect the Service, users, and others from misuse, fraud, or security risks
- Comply with applicable laws and enforce our Terms of Service
We do not sell your account information in the ordinary meaning of that term. We may share information in the following circumstances:
- With service providers that help us host, secure, analyze, advertise, or operate the Service
- With analytics and advertising partners such as PostHog and Google when their services are enabled
- When required by law, legal process, or governmental request
- To protect rights, property, safety, security, or prevent fraud, abuse, or misuse
- In connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction
- With your consent or at your direction
Depending on where you live, you may have rights to access, correct, delete, export, restrict, or object to certain processing of your personal information. You may also have the right to withdraw consent where processing is based on consent.
For EU Residents (GDPR)
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to our processing of your data
- Data portability
- Withdraw consent
For California Residents (CCPA)
You have the right to:
- Know what categories of personal information we collect, use, and disclose
- Access or request deletion of certain personal information
- Correct inaccurate personal information
- Opt out of certain sales, sharing, or targeted advertising where applicable
- Not be discriminated against for exercising applicable privacy rights
To make a privacy request, contact us at contact@reptibuddy.com. We may need to verify your request before acting on it. Some requests may be limited by legal, security, fraud prevention, or operational requirements.
We retain personal information for as long as reasonably necessary to provide the Service, maintain accounts, operate analytics and advertising, comply with legal obligations, resolve disputes, enforce agreements, and protect the Service. Retention periods vary depending on the type of information, how it is used, and legal or operational needs.
When information is no longer needed, we may delete, de-identify, aggregate, or retain it as permitted by law and consistent with backup, security, and recordkeeping practices.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. These measures may include:
- Authentication and session controls
- Encrypted transmission where supported
- Access controls and limited administrative access
- Monitoring, logging, and abuse prevention measures
No website, application, database, or transmission method is completely secure. We cannot guarantee absolute security.
ReptiBuddy is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information to us, contact us at contact@reptibuddy.com and we will take reasonable steps to delete it.
We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date above. If changes are material, we may provide additional notice as required by law or as we consider appropriate. Your continued use of the Service after an updated Privacy Policy becomes effective means you accept the updated Privacy Policy.
If you have any questions about this Privacy Policy or our data practices, please contact us: contact@reptibuddy.com